Select issue type
Service Delivery
Report a Problem
Choose the type of problem and use the recommended municipal support channel. Online forms are not active for public release yet, so this page routes residents to official contact points.
Recommended next step
Water or sanitation
Leaks, burst pipes, sewer blockages, low pressure, or water interruptions.
Best channelUse the 24-hour Service Centre
This is the best first point for urgent service faults that need operational follow-up.
Call 24-hour Service CentreBefore you contact us
Prepare these details
Fault type and short descriptionStreet address, nearest landmark, or GPS pinWard number if knownPhoto, account number, or meter number where relevantYour name and contact number for follow-up
Quick contacts